At a time when face-to-face contact is limited, many companies are shifting their businesses online. The new situation has become a motivation for development – at Eko-Okna we offer a safe and convenient tool. The eko4u business platform is a solution that allows you to find yourself not only in the current reality, but also in the e-commerce market. It is a friendly place on the web for both the producer and the distributor. The retail customer also benefits from being served faster and more efficiently.
E-commerce
Restricting direct business contacts is undoubtedly a challenge for many industries, also for the joinery industry. The new situation requires new tools, adapted to reality and the changing needs of both distributors and customers. At Eko-Okna, we focus on broadly understood flexibility and cooperation - also in working on a modern solution for the present time.
The eko4u platform – you have everything under control, everywhere
Regardless of how our partners' work is organized - thanks to the eko4u platform, they have everything under control. Creating offers on your own, checking the order status, address and delivery date, operating the invoice system and sending a complaint form - all functionalities are intuitive. The eko4u platform allows for comprehensive order management in one place and literally from anywhere in the world.
Online support and training without borders
When our business partners need support, they can always use the help of Eko-Okna caregivers. More than 30% of distributors from the joinery industry have already benefited from the eko4u service training. Including not only companies from Poland with whom we cooperate, but also from the Czech Republic, Germany, Italy, the Netherlands, Belgium and France.
In addition to the constant care related to learning about the functionality of the platform itself, we also offer numerous webinars. Experts taking part in them explain technological issues related to windows, door panels, gates and roller shutters. This knowledge allows you to enter an even higher level of cooperation, but also end customer service.
We are constantly learning at Eko-Okna
E-commerce requires flexibility not only in the joinery industry. We are aware of this, so we are open to feedback from eko4u users. We are also learning, thanks to which the platform can be constantly improved. It becomes an even better sales tool and meets the needs of the daily work of distributors, e.g. when it comes to functions related to finance. The new way of adding overhead allows you to work freely with the client on one screen, while jointly configuring the woodwork.
Eko4u is a practical tool for businesses in the joinery industry. It is also a friendly place on the web that allows for efficient cooperation between the producer and the distributor. The sales platform that is intuitive to use influences the improvement of the sales process and even better contact with the end customer. As a result - comfortable and efficient work, regardless of where we are.
Contact our consultant and see for yourself how the eko4u platform will facilitate work in your company.
